Rental Terms

VILLA GETAWAYS SAMPLE RENTAL AGREEMENT

This contract represents the entire agreement between the parties and replaces all prior understandings (oral or written) covering the subject matter and can be changed only in writing signed by both parties. No firm booking can be made until both the signed Booking Contract and the deposit or full payment have been received by Villa Getaways.

PAYMENT

The Client shall pay a deposit of 50% of the Total Rental Amount within 4 days of signing a Booking Contract. The remaining balance is due eight weeks before the rental period. If booking within eight weeks of the rental date, the entire contract price shall be paid within 4 days of signing the Booking Contract. If any payment is not made within the times set forth herein, Villa Getaways may treat the contract as cancelled. The Total Rental Amount may be adjusted to reflect changes in exchange rates for bookings arranged more than six months in advance. Payments made by wire transfer will incur a 20.00 fee per payment in the currency the booking is made in.

CANCELLATION AND REFUNDS

Villas and apartments are not commercial entities like hotels. Properties offered by Villa Getaways must be booked far in advance and are not easily re-rented. We strongly recommend clients take out Travel Insurance to protect against a medical emergency or certain other unforeseen circumstances which preclude the client from traveling.

REFUNDS

No refunds shall be made on payments received. In the event of cancellation after payment has been made, Villa Getaways will approach the Villa Owner and endeavor to obtain a credit for a future stay in the villa booked. If the Villa Owner is in agreement, Villa Getaways will issue a statement of account in confirmation.

CANCELLATIONS

Cancellations after arrival will be subject to a 100% cancellation fee. If after arrival, clients are dissatisfied with any aspect of their accommodation and decide to terminate their stay, the amount to be refunded, if any, is at the discretion of Villa Getaways.

CLIENT RESPONSIBILITY / SECURITY DEPOSIT

A credit card authorization is required for all properties as security against property loss or damage and unpaid telephone and/or utility or other charges. Individual owners may require additional security deposits. The Client is responsible for ensuring the property is left in a reasonable condition of cleanliness and in the same condition of repair as upon arrival. Any excessive cleaning, loss or damage to the property caused by the Client or their guests, or debts or charges incurred will be itemized and charged to the Client. Clients are required to act in a responsible manner at all times, and to act with respect towards other guests, neighbors, the owner and their staff. Villa Getaways reserves the absolute right to require any individual to vacate a property for disruptive behavior, in which case there would be no refund of any rental payment.

NUMBER OF OCCUPANTS

The total number of guests staying at the property may not exceed the number of sleeping places specified in the promotional material nor the number entered on the face of this contract. The owner reserves the right to refuse entry or evict the entire party if the number of persons occupying a property exceeds the number stipulated in this contract.

EXPENSES PAID LOCALLY AT EXTRA COST

The rental property and any facilities or services expressly included in the written information provided by Villa Getaways are included in the contract price. Normal use of gas, electricity and water are also included unless otherwise stated. Some local expenses may be excluded from the rental cost specified in this contract, such as telephone, cleaning services, heating, utilities and personal services such as maids or cooks. Villa Getaways will list known locally paid expenses on the Confirmation Invoice.

ARRIVAL AND DEPARTURE TIMES

Unless otherwise agreed, Clients should arrive between 2 PM and 7 PM on the day of arrival and vacate the property by 10 AM on the day of departure. If you require special arrival/departure times, please contact us ahead of time and we will try to arrange for the changes.

PROMOTIONAL INFORMATION

Villa Getaways has taken care to ensure the accuracy of all information and descriptions contained in its website and promotional material at the time prepared, however, nothing in those materials shall be treated as a term or condition of this contract. Villa Getaways shall not be liable with regard to any difference of opinion as to the condition or quality of the properties, or the surrounding area, nor for temporary defects or stoppages of any utilities. Properties may not always appear exactly as pictured or described due to normal wear and tear, changes in furnishings and changes after materials were prepared.

COMPLAINTS

Should any problem occur with the property, the Client must immediately (within 24 hours) notify the property owner or manager. The Client should also inform Villa Getaways of the problem within 48 hours if the problem has not been remedied. The Client should allow the owner or manager reasonable time to remedy the problem, or to find a suitable replacement property.

Vacating the property without Villa Getaways authorization does not constitute an adequate cause for a refund. The Client is responsible for informing Villa Getaways of any complaint and allowing it a reasonable opportunity to remedy the problem during the rental period; failure to do so will void any claim following the rental period. The client books a property in Asia, The Pacific, or Europe with the understanding that there are cultural, architectural, economical and natural differences from the United States.

CHANGE OR CANCELLATION BY OWNER / VILLA GETAWAYS

Villa Getaways reserves the right to modify or cancel this contract at any time in any case where it is necessary to do so as a result of a force majeure, or any other occurrence outside the control of Villa Getaways. In the event of any change or cancellation by the property owner, Villa Getaways shall inform the client promptly and shall endeavor to offer the Client substitute properties. Should the Client accept the substitute property of their choice the Client will pay or receive the difference in rate for the new property. In the event of changes or complete cancellation, Villa Getaways liability will be limited to the refund of 100% of the amount paid. In no event will Villa Getaways be responsible for any consequential or incidental damages, including travel expense, alternative lodging, or other expense.

LIABILITY

Client acknowledges that Villa Getaways does not own any rental accommodations and undertakes only to act as agent for the owner of the property. As such, Villa Getaways shall not be responsible or liable for any accident, loss, damage, injury, or inconvenience arising from the rental. All claims of accident, loss, damage, injury or inconvenience are acknowledged to be solely between the Client and owner. The Client is responsible for ensuring the destination they are booking is safe to travel to. Villa Getaways does not accept liability for any loss or damage caused by weather conditions, riot, strikes, sickness, acts of terrorism or any other cause.

JURISDICTION

 Villa Getaways and its Client agree that the contract shall be governed by New Zealand Law, and that exclusive jurisdiction over all disputes arising out of the contract shall be in the courts located in New Zealand.